Global Voices

BUILDING a network of over 1500 linguists around the world has helped Global Voices establish an international reputation for translation and interpretation services.

The Stirling-based business relies on native speakers with specialist knowledge of markets including medicine, law, energy and technology to help blue-chip clients including the NHS, the Crown Office, T-Mobile, Ernst & Young, Rangers FC and the Procurator Fiscal.

Co-ordinating this network from Stirling's Innovation Park involves another international team of six staff featuring workers from France, Poland, Lithuania and Spain - some of them sourced through the European Commission's 'Leonardo da Vinci' lifelong learning programme, which funds overseas work placements and training materials to improve vocational education and training across Europe.

Their jobs involve assigning and managing projects such as the translation of contracts, websites and manuals and finding interpreters to provide face-to-face interpretation services in court hearings, hospitals, business meetings and delegate visits.

Global Voices founder, Luigi Koechlin, explains: "We don't have a need for translators or interpreters in-house, but this type of work does require a lot of admin, so the in-house team handle project management, allocating work and making sales into their own markets. Because we work in specialist areas, the interpreters and translators we use are native speakers who have a background in that particular area and are translating into their mother tongue. It's their experience and quality of translation that's important rather than their location."

One of the company's specialist areas is medical translation for pharmaceutical and biotech companies, for which only trained medical translators are used. Public Sector clients are also assigned qualified interpreters with a Diploma in Public Service Interpreting (DPSI). Global Voices has translators and interpreters in countries including India, Singapore, Brazil, Japan and the Czech Republic.

"Having an international team helps the dynamic of the business, because we are an international company and the ethos and core of the business is reflected through our team," Koechlin says.

"There are other advantages in that workers from other countries have a different concept of customer service which tends to be of a high standard. It's good to know that your team is reliable and hard-working, but for this business, being enthusiastic about languages is the number one consideration."

Contact

Luigi Koechlin
Director
Global Voices
Scion House
Innovation Park
Stirling
FK9 4NF
Tel: 0845 1301170
Email: info@globalvoices.co.uk
Web: www.globalvoices.co.uk